Ingrid Top Hausen

Speedy Shipping and professional packaging

We are able offer many shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel are well trained and will be able to pack the goods according to our exact and precise specifications. Before they are shipped the goods are thoroughly inspected and secured. We deliver to thousands of clients each day across multiple countries. This is a sign of our determination to be the largest online retailer on the planet. There are distribution centers and warehouses across Europe as well as the USA.

Note: Orders with more than one item are assigned a specific processing period based on the individual product.

Prior to shipment, we check the item thoroughly before sending the items. Today, the majority orders will be delivered within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

The stock is dynamic and we do not fully manage it due to the fact that multiple stakeholders are involved, including our warehouse and factory. The actual inventory can fluctuate at any time. Please be aware that it's possible for your order to be out of stock after you've placed your order.

Our policy is for 30 days. However, if thirty days have passed since you purchased your product, we are unable to provide a refund or exchange.

In order to be eligible for a refund your item must be unused and in the same condition that you received it. It must also be in its original packaging.